Wholesale Returns and Refunds

Due to the nature of our products we are unable to accept returns.

Any quality issues must be reported on the day of delivery to validate claims.  We may require photographic evidence.

If your delivery is delivered to you in a spoiled condition please contact us on seafood@solander.com or 0800555548 immediately.

If it is deemed your delivery was incorrectly delivered or delivered in a spoiled condition then we will either refund the value of the product by crediting your card or replacing that product where replacement is possible.

Refunds are issued on a case by case basis.  Please contact Customer Services on 0800555548 to discuss or email seafood@solander.com.